Personalized Service: How does the contact between your company and the customer happen? Is this interaction memorable and leaves a mark on the business? If you have questions to answer, you need to get away from a generic, low-impact proposal. To do so, implement personalized service to the structure of the enterprise. In this sense,…
Technologies in Service: One of the most critical factors for the growth and success of a company is customer service. Although it is necessary to promote efficient management of costs, internal processes, and people, it is essential to value consumer satisfaction. For this, there are new technologies in service that are essential. After all, the…
Metaverse: A theory suggests that everything that appears in the world of technology has its origins in science fiction, having been born in the human desire to bring out what is imaginary. This idea may make perfect sense if the subject is the newest “metaverse,” a concept brought by the movie Matrix, released in the…
The harmless habit of looking away is a strategy some people use to get information. Know the dangers of visual hacking in the corporate environment. Whenever we think of information theft and hacking, it’s common to think of cybercriminals writing lines and lines of code in a dark room. All this is in search of…
BPO: The current market scenario is based on strategies. Understanding and applying a suitable methodology ensures companies stand out in a competitive environment. Thinking about it, do you know what BPO is? You may have already heard about the importance of outsourcing services, focusing on the core business and other related terms of how companies…
Data mining is a way to extract relevant data from so much information. In today’s world, with the popularization of the internet, we go through a daily download of very dense information, even if we don’t consciously have this perception. Social networks, for example, put a lot of data in front of us in a…
CRM and marketing automation are part of this new reality, managing web marketing and simplifying business work. The internet sales process is an entirely different world from physical stores. With more advanced instruments that dispense with spreadsheets and excess paper, it is possible to centralize all information about your company and consumers within one system….
CRM is essential for businesses that want to strengthen customer relationships — regardless of their niche or size. One of the many advantages of this type of software is the unification of its functionalities with those of other technological tools. Integrating systems with CRM can be the solution your company needs to use technological resources…
Tech Solutions: We live in a world of constant transformation, where technology has been increasingly allied to companies that need to remain in the commercial competition; in a market with fierce competition, selling has become true art. Therefore, it is necessary to have well-bound strategies and defined goals to minimize any setbacks. And technology can…
